Difference between revisions of "Change Service Address"

Revision as of 15:35, 2 May 2016

Go to the "Customer Dashboard" page and Click on the 'Subscriptions' link
Click on the Subscriber whose Service Address has changed.
Click on [Edit]
Above the Service Address box, click on the link for 'New Address' (small blue print)
On the 'New Address' screen, define the new address
Click the [Save] button; the system will come back saying that the operation was successful
Go back to the Subscriber Edit screen, highlight & delete the previous Service Address, then enter the name of the new address and press [Save] again on the Subscriber screen.

@@ Line 1: / Line 1: @@
-.      Went to Customer (C10061) and then to Subscriptions
+# Go to the "Customer Dashboard" page and Click on the 'Subscriptions' link
-.      Picked  VOIP Services and then
+# Click on the Subscriber whose Service Address has changed.
-.      Selected Subscriber # for Alliston (7055306936)
+# Click on [Edit]
-.      Opened this Subscriber and entered an Edit mode
+# Above the Service Address box, click on the link for 'New Address' (small blue print)
-.      There is an options – New Address for Service Address (small blue print) and by pressing this print entered into a new screen allowing me to define a new address
+# On the 'New Address' screen, define the new address
-.      Pressed <Save> button and system came back saying that the operation was successful but address was not changed.
+# Click the [Save] button; the system will come back saying that the operation was successful
+# Go back to the Subscriber Edit screen, highlight & delete the previous Service Address, then enter the name of the new address and press [Save] again on the Subscriber screen.