Difference between revisions of "Tickets"
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== Tickets == | == Tickets == | ||
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SmartBilling has a Ticket & Order Management System under Tickets. This functionality allows the company to create as many Control Systems as needed to control the processes of various departments. The system allows various flexible actions to tickets and orders such as create, delete, modify, generate reports, search, etc., etc. | SmartBilling has a Ticket & Order Management System under Tickets. This functionality allows the company to create as many Control Systems as needed to control the processes of various departments. The system allows various flexible actions to tickets and orders such as create, delete, modify, generate reports, search, etc., etc. | ||
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The company can create the different level of priorities according to internal usage or types of customers, so different teams use various levels of priority queues. To each ticket a pdf is generated with the details of the description. | The company can create the different level of priorities according to internal usage or types of customers, so different teams use various levels of priority queues. To each ticket a pdf is generated with the details of the description. | ||
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[[File:Create_the_different_level_v5.png|950px]] | [[File:Create_the_different_level_v5.png|950px]] | ||
+ | <center><u>[[Export files|Previous]]</u> | <u>[[Ticket & Order Creation|Next]]</u></center> | ||
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<u>[[SmartBilling Documentation Home Page|Home]]</u> | <u>[[SmartBilling Documentation Home Page|Home]]</u> | ||
<u>[[SmartBilling FAQ page|FAQ page]]</u> | <u>[[SmartBilling FAQ page|FAQ page]]</u> | ||
<u>[[SmartBilling 5.0 pages|SmartBilling 5.0]]</u> | <u>[[SmartBilling 5.0 pages|SmartBilling 5.0]]</u> |
Latest revision as of 10:35, 18 July 2017
Home FAQ page SmartBilling 5.0
Tickets
SmartBilling has a Ticket & Order Management System under Tickets. This functionality allows the company to create as many Control Systems as needed to control the processes of various departments. The system allows various flexible actions to tickets and orders such as create, delete, modify, generate reports, search, etc., etc.
The company can create the different level of priorities according to internal usage or types of customers, so different teams use various levels of priority queues. To each ticket a pdf is generated with the details of the description.