SmartBilling FAQ page
From Smartbilling
SmartBilling FAQ (Frequently Asked Questions) page
- How do consolidated customers work?
- How do I change a Subscriber's Service Address?
- Explain how Invoice Runs are divided into Categories and how to download them.
- How do I send bulk e-mails to groups of customers? (e.g. Overdue balance notices)
- What does the Invoice 'Regenerate' Action button do?
- How do I Close an Open Dispute?
- How do I Move Subscriptions from one Customer to another?
- Why am I getting Subscriber not found errors in my usage import and how do I fix the problem?
- I have a customer who was billed this month on one plan, but I want to switch them to another plan. When should I close the current subscription?
- I posted an invoice by mistake, what do I do?
