Difference between revisions of "Charges & Sub-Charges"

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== Miscellaneous & Sub Charges ==
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== Charges & Sub-Charges ==
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Operators define one or more of the following charges, but they are not limited to only these charges. There could be some other type of charges depending on country, location, and business situation. Here some examples
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 Initiation Charges: These are one-time charges, which can be taken from the customer as a part of installation, activation, service, or initiating a connection.
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Operators define one or more of the following [[Charges]], but they are not limited to only these charges. There could be some other type of charges depending on country, location, and business situation. Here some examples
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 Periodic Charges: These are the charges, which can be applied on monthly or bi-monthly or yearly basis as a rental of the product and service provided.
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 Termination Charges: These are the charges, which can be applied on termination of the product and service.
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 Suspension Charges: These are the charges, which can be applied if a product is suspended because of some reason; for example, non-payment.  
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 Suspension Periodic Charges: There could be a requirement to charge a customer periodically even if a customer is suspended because of some reason.  
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 Re-activation Charges: Assuming a product was suspended due to some reason and now it needs its activation, an operator can apply re-activation charges for this service.
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Smartbilling Misc. Charges dashboard allows the operator to configure and customise the module, import miscellaneous charges and sub charges and work with the Misc. Charge list.
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* '''One-time''' Charges: charges that can be applied to the customer's account as a part of installation, activation, service, initiation of a connection or a one-time purchase of products or services.
  
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[[File:Work_with_the_Misc_Charge_list_v5.png|900px]]
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* '''Recurring''' Charges: charges that can be applied on a periodic (annually, semi-annually, quarterly, bi-monthly, monthly, weekly or daily) basis as a license, lease or rental fee for a product or service provided.  
  
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Sub charges could be created under misc. charges in order to provide for further dimension of the pricing complexities of today, like discounts, charges conditional to time or usage, etc., etc. This complexity allows the creation of Grouped Offers (Bundles, Price Plans), i.e. Groupings of Catalog Items and other Grouped Offers:
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* '''Termination''' Charges: charges that can be applied upon termination of a license, lease or rental for a product or service.  
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* '''One-time Suspension''' Charges: charges that can be applied if a product is suspended because of some reason; for example, non-payment.
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* '''Recurring Suspension''' Charges: charges that can be applied if a customer temporarily suspends a license, lease or rental for a product or service, or if a customer is suspended because of some external reason, such as for non-payment of his account.
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* '''Re-activation''' Charges: charges that could apply if a product or service was suspended and needs to be re-activated.
 
   
 
   
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The SmartBilling Charges dashboard allows the operator to configure and customize the module, import [[Charges]] and '''Sub-charges''' and work with the portfolio of [[Charges]].
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[[File:Work_with_the_Misc_Charge_list_v5.png|900px]]
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Sub charges could be created (grouped) under a Charge in order to provide for further distribution of the pricing, like discounts, conditional charges, feature subscriptions, special taxes, etc.
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Consider, as an example, the following subscription Charge for telephone service:
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:{| border="1" style="border-collapse:collapse"
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! &nbsp; Charge or Sub-charge (indented) description &nbsp;&nbsp; !!&nbsp;&nbsp; Amount &nbsp;
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|-
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| &nbsp; Standard Telephone service fee || &nbsp;&nbsp;&nbsp; $ 25.00
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|-
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| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Voice-mail feature fee || &nbsp;&nbsp;&nbsp; $ &nbsp;&nbsp;5.00
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|-
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| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Call-forwarding feature fee || &nbsp;&nbsp;&nbsp; $ &nbsp;&nbsp;5.00
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|-
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| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 9-1-1 service fee || &nbsp;&nbsp;&nbsp; $ &nbsp;&nbsp;2.00
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|}
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<br/>
 
[[File:Creation_of_Groupe_Offers_v5.png|900px]]
 
[[File:Creation_of_Groupe_Offers_v5.png|900px]]
  
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Latest revision as of 10:46, 18 July 2017

Home    FAQ page    SmartBilling 5.0


Charges & Sub-Charges

Operators define one or more of the following Charges, but they are not limited to only these charges. There could be some other type of charges depending on country, location, and business situation. Here some examples

  • One-time Charges: charges that can be applied to the customer's account as a part of installation, activation, service, initiation of a connection or a one-time purchase of products or services.
  • Recurring Charges: charges that can be applied on a periodic (annually, semi-annually, quarterly, bi-monthly, monthly, weekly or daily) basis as a license, lease or rental fee for a product or service provided.
  • Termination Charges: charges that can be applied upon termination of a license, lease or rental for a product or service.
  • One-time Suspension Charges: charges that can be applied if a product is suspended because of some reason; for example, non-payment.
  • Recurring Suspension Charges: charges that can be applied if a customer temporarily suspends a license, lease or rental for a product or service, or if a customer is suspended because of some external reason, such as for non-payment of his account.
  • Re-activation Charges: charges that could apply if a product or service was suspended and needs to be re-activated.


The SmartBilling Charges dashboard allows the operator to configure and customize the module, import Charges and Sub-charges and work with the portfolio of Charges.


Work with the Misc Charge list v5.png


Sub charges could be created (grouped) under a Charge in order to provide for further distribution of the pricing, like discounts, conditional charges, feature subscriptions, special taxes, etc.

Consider, as an example, the following subscription Charge for telephone service:

  Charge or Sub-charge (indented) description       Amount  
  Standard Telephone service fee     $ 25.00
      Voice-mail feature fee     $   5.00
      Call-forwarding feature fee     $   5.00
      9-1-1 service fee     $   2.00


Creation of Groupe Offers v5.png

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