Difference between revisions of "Ticket & Order Creation"
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Revision as of 08:01, 27 October 2016
Home FAQ page SmartBilling 5.0
Ticket & Order Creation
Under this functionality the categories of accountable items are created, and then customised according to the used to be given. The sales department or customer service team could use both orders as well as tickets to report issues, or even create different technical categories according to urgency or reporting levels.