Change Service Address

Consolidated Customers

Home     FAQ

1. Go to the "Customer Dashboard" page and Click on the 'Subscriptions' link
2. Click on the Subscriber whose Service Address has changed.
3. Click on [Edit]
4. Above the Service Address box, click on the link for 'New Address' (small blue print)
5. On the 'New Address' screen, define the new address
6. Click the [Save] button; the system will come back saying that the operation was successful
7. Go back to the Subscriber Edit screen, highlight & delete the previous Service Address, then enter the name of the new address and press [Save] again on the Subscriber screen.